Delivery information

For an update on how COVID19 and other international incidents might affect your delivery, click here.

We aim to post your package within 3 days of you placing your order.

STANDARD DELIVERIES (ESTIMATES)

UK: 3-5 working days
Parcels are sent via UK Royal Mail postal using 2nd class as standard.

INTERNATIONAL: 10 working days
Parcels are sent via UK Royal Mail International Tracked and Signed service.

CUSTOMS CHARGES
If you live outside the UK, we will complete all of the necessary customs documentation for your delivery. You, as the customer, are responsible for any additional customs charges that may occur.

NON STANDARD DELIVERIES
There are occasions when we will use an alternative courier service such as Hermes or ParcelForce. If you wish to place a large order, or you require a faster delivery than stated above please contact us before placing your order.

Please note: we are not responsible for late deliveries. We aim to post all orders within 3 working days, however once we hand your package over to a postal service, it is their responsibility to deliver it safely to you.

If your order is returned to us because it was found to be undeliverable then Webstar Games Ltd is not liable for the cost of making a subsequent delivery.

TRACKING CODE
If you would like a tracking code for your package, please ask.

DELAYS
If your parcel has not arrived within the time estimated, get in touch and we will do our best to follow this up for you; please allow 24-36 hours for us to respond to enquires of this nature. Contact us here.

BULK ORDERS
If you wish to purchase multiple copies/components of Counter Attack please contact us first.