We aim to post your package within 3 days of you placing your order.
We tend to use the UK’s Royal Mail postal service. They aim to deliver parcels to customers in the UK within 1 day (1st Class) or 2-3 days (2nd Class).
For international deliveries, we use the UK’s Royal Mail International Tracked and Signed service. This service aims to deliver within 3-7 working days. On occasion, where we see fit, we will use an alternative courier service, such as Hermes or ParcelForce.
We think the cost of international delivery is too high so we have cut the cost for you. These are the charges you should expect if you order a copy of Counter Attack:
- EU destinations are charged £10 rather than £14.50 (the Royal Mail charge)
- All other destinations are charged £12 rather than £19.50 (the Royal Mail charge)
We pay the difference between the Royal Mail charge and the price you pay.
The reduced price is only applicable if your order is £25 or higher and the total weight of your order is below 2kg. If you’d like to place a larger or heavier order, please contact us first.
If you would like a tracking code for your package, please ask.
We cannot be held responsible for late deliveries. Once we have handed the package over to a postal service, it is their responsibility to get the package to you. We are unable to influence how they process their orders, or communicate with them.